How will the medication be delivered?

After the consultation, navigate to the "Activity" tile and click on "Prescription". After selecting the medication you wish to purchase and have delivered, input the correct delivery address and select your preferred delivery timeslot. Please note that the medication will be delivered within your selected timeslot. You will also receive delivery status updates via push notifications once your medication purchase is complete, keeping you informed about the delivery.

Please ensure that you are at the indicated address when the courier arrives as the courier will have to hand over the medication to the correct patient.

Please note that an additional delivery charge of $15 may apply for delivery to secured locations, including but not limited to those in the following list:
Airport Cargo Road
Airport Zone
Alps Avenue
Secured Camps
Immigration Checkpoints
Construction Sites
Jurong Island
Jurong Port
PSA Port
SATS, Airspaces
Shipyards
Supply Bases

In the event that there is a (1) failed authentication (2) No person(s) collecting the medication despite 10 minutes of waiting (3) Changes in delivery address after medication has been collected by courier, the prescribed medication will be sent back to its origin. A re-delivery can be arranged at a cost of S$20. This surcharge can be paid using the DA Wallet. If a refund request is made for purchased medication, an administrative fee of S$12 will be charged and deducted from the refund amount.