DA Home Care
- Can DA Home Care help with mild or acute medical issues?
- What if I need immediate or urgent medical attention?
- Can I request a specific doctor or nurse?
- Are home care services safe?
- Does insurance cover home care services?
- What do I need to prepare before my home care appointment?
Video Consultation
- Why was my virtual consultation call voided?
- Can I consult a doctor about weight loss or weight management?
- Can I use DA for my domestic worker?
- What should I do if the date on my Medical Certificate is wrong?
- Why do I see doctors from other countries than Singapore in the DA app?
- How to follow up with doctor after my consultation?
Medication Delivery
- What will happen after the video consultation with the doctor?
- How will the medication be delivered?
- What are the delivery hours for my medication?
- What happens if I need to change my medication delivery address after I have confirmed it?
- What happens if I am not there physically to receive the medication?
DA Healthwise Plans
- Is the Healthwise or Healthwise Plus plan auto-renewal toggle on by default and what happens after I turn off the auto renewal?
- Where can I find the auto-renewal toggle for Healthwise / Healthwise Plus plan and how do I change the settings?
- DA Healthwise Plans - Can I pay the subscription fee monthly?
- What are DA Healthwise health plans?
- Can I terminate my subscription any time?
- Will my subscription auto-renew for the following year?
Wellness Concierge
- Who is eligible to access the DA Wellness Concierge service?
- Do I need a visa to travel to Thailand for aesthetics and/or medical treatments?
- Is the standard of aesthetics and medical treatments in Thailand on par with Singapore?
- What if I am interested in a treatment that you do not currently offer?
- Will DA Wellness Concierge look after travel arrangements?