Video Consultation
- How does a General Practitioner video consultation work?
- How can the doctor diagnose me through a video consultation?
- When can I use the video consultation service?
- What kind of conditions are suitable for the General Practitioner video consultation?
- What kind of conditions are NOT suitable for General Practitioner video consultations?
- What happens if the doctor determines that my condition is unsuitable?
- How do I consult a General Practitioner?
- How do I reschedule an appointment?
- How do I cancel a scheduled appointment?
- How do I join in the call for my scheduled appointment?
- What should I do if I miss my video consultation appointment?
- What happens if I lose internet connection during my video consultation?
- Why was my virtual consultation call voided?
- What should I do if I requested for a video consultation but no doctors are available to attend to me?
- Can I get refund if there is no doctor to pickup or answer my call?
- What do I need to prepare before the start of the video consultation?
- Can doctors on Doctor Anywhere issue referral letters and medical certificates?
- Is the Medical Certificate issued by your doctors valid?
- How do I view my Medical Certificate?
- I had just completed my consultation, but the doctor did not provide me with a Medical Certificate. How do I go about getting one?
- Can I have my diagnosis stated on the medical certificate?
- What should I do if the date on my Medical Certificate is wrong?
- The name on my Medical Certificate is inaccurate. How can I change it?
- How do I extend my medical leave?
- Can the doctors on Doctor Anywhere prescribe medication?
- How can I view my prescribed medication after my video consultation?
- How do I purchase my medication after the video consultation?
- Can my electronic prescription be used to purchase medication from retail pharmacies?
- How to follow up with doctor after my consultation?
- How do I download doctor notes or recommendations?