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  1. DA - Singapore
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  3. Video Consultation

Video Consultation

  • Why are the teleconsultation rates increasing?
  • When will the new teleconsultation rates take effect?
  • How much is the price increase?
  • Will the teleconsultation fee change for after-hours consultations?
  • What improvements are being made with the teleconsultation price change?
  • Are there options to help manage or reduce my teleconsultation costs?
  • With the teleconsultation price change, will I still get subsidised or panel rates?
  • With the teleconsultation price change, are there any free services still available?
  • Why was my virtual consultation call voided?
  • Can I consult a doctor about weight loss or weight management?
  • Can I use DA for my domestic worker?
  • What should I do if the date on my Medical Certificate is wrong?
  • Why do I see doctors from other countries than Singapore in the DA app?
  • How to follow up with doctor after my consultation?
  • How do I cancel a scheduled appointment?
  • How to enable face ID?
  • Can I use the Dependant Profile to schedule an appointment for my child?
  • Can I get refund if there is no doctor pickup or answer my call?
  • How to book Paediatrics consult for my child?
  • How to book Order Medication consult?
  • Can I use promo code for med purchase?
  • How to test network?
  • Can I turn off camera during video consult?
  • How do I download doctor notes or recommendations?
  • How do I extend my medical leave?
  • Can I have my diagnosis stated on the medical certificate?
  • How do I access message during video consultation?
  • What should I do since I have tested Covid positive?
  • Can I use Doctor Anywhere abroad?
  • How does a General Practitioner video consultation work?
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