How can I make an appointment with a General Practitioner, Specialist or Mental Wellness according to my preferred time?

For General Practitioner (GP)

1. Click on "Book an appointment" and select "General Practitioner"
2. Select your preferred doctor
3. Select a date and time based on the doctor's availability
4. Key in all the required details and continue to the payment page
5. Once payment is made, the appointment is booked and you will be able to see your appointment details in the "Activity" tile in the app under "Upcoming"
6. During the time of consult, you will see a join call button and please do press it to connect with the doctor (Please note that there is a 5-minute window to join the call from the appointment time)

For Specialist (SP)

1. Select "Book an appointment" and "Specialist", followed by your preferred specialty
2. Browse the list of specialist profiles and select your preferred consultation date and time slot
3. If the preferred timeslot of the specialist's is unavailable, you may click "Check availability" and our customer service representative will assist you
4. At the time of your consultation, launch the Doctor Anywhere app and join the call with the specialist. Each call will last approximately 15 minutes which the duration is based on the complexity of the case

For Mental Wellness

1. Go to "Book an appointment", select "Mental Health"
2. Select your preferred expert.
3. Select your preferred date and time and confirm your booking
4. At the time of the appointment, launch the Doctor Anywhere app and join in the call

If your selected provider is unavailable at your preferred time, you can click "Check Availability" and follow the prompts to send an email to support@doctoranywhere.com. Our support team will assist you with your enquiry.