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DA - Singapore
Our Services
Video Consultation

Articles in this section

Why is my payment still showing as processing after my consultation was cancelled or marked as “Not completed”?
How does a General Practitioner video consultation work?
How can the doctor diagnose me through a video consultation?
When can I use the video consultation service?
What kind of conditions are suitable for the General Practitioner video consultation?
What kind of conditions are NOT suitable for General Practitioner video consultations?
What happens if the doctor determines that my condition is unsuitable?
How do I consult a General Practitioner?
How do I reschedule an appointment?
How do I cancel a scheduled appointment?

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Can I turn off camera during video consult?

To turn your camera or microphone on or off during a consult, simply click the Camera or Microphone icon on the screen.

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Is the Medical Certificate issued by your doctors valid?

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