Why are the teleconsultation rates increasing?

This is our first ever price adjustment for daytime consultation fees since we launched in 2017. We've worked hard to keep our prices unchanged over the years, but due to rising operational costs, inflation, and increasing pressure on healthcare resources, we’ve had to make this necessary change. That said, our teleconsult fees continue to offer strong value—they include 3-hour medication delivery and 24/7 access to care, making us the only telehealth provider offering round-the-clock service in Singapore.