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Video Consultation

Articles in this section

Why are the teleconsultation rates increasing?
When will the new teleconsultation rates take effect?
How much is the price increase?
Will the teleconsultation fee change for after-hours consultations?
What improvements are being made with the teleconsultation price change?
Are there options to help manage or reduce my teleconsultation costs?
With the teleconsultation price change, will I still get subsidised or panel rates?
With the teleconsultation price change, are there any free services still available?
Why was my virtual consultation call voided?
Can I consult a doctor about weight loss or weight management?

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When will the new teleconsultation rates take effect?

The updated rates will take effect from 13 May 2025. You’ll see the new pricing reflected in the app when you proceed to do a teleconsult.

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Related articles

How much is the price increase?
Why are the teleconsultation rates increasing?
Are there options to help manage or reduce my teleconsultation costs?
Will the teleconsultation fee change for after-hours consultations?
Can I consult a doctor about weight loss or weight management?

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