General
- How can I upload or change my ID or Passport photo?
- How can I update or correct my NRIC, FIN or passport number?
- Why can't I use my NRIC/IC/Passport/FIN number? It says it's already in use.
- Where can I find my membership coverage and benefit booklet?
- Can I change my registered phone number?
- How do I update my corporate email address or my personal email address in my existing DA account?
- How to access health records in da app?
- Can I use both my corporate membership and promo code?
- What should I do if my Corporate Insurance/Membership is linked to another account?
- What should I do if I am unable to access my DA account?
- How do I login and logout from my DA account?
- How do I set my NRIC?
- How can I access my medical documents on the app?
- Where I can find my health screening report?
- Can I use Doctor Anywhere for my child?
- How do I add my child as a profile under my Doctor Anywhere account?
- How can I add a dependent to my profile?
- How do I create a new Doctor Anywhere account for my child?
- I hold multiple Doctor Anywhere accounts for my children now. Can I still add my child as a profile under my main Doctor Anywhere account?
- Can I delete/remove my dependent profile added under my account?
- Is my personal data safe on the platform?
- How do I delete my Doctor Anywhere account?
- How do I link and unlink my account to my Corporate insurance?
- What if I am unable to tag my account to my insurance but urgently need to consult a doctor?
- How do I go about registering my dependents under my corporate insurance scheme?
- Can I use my own account to register my dependents to my corporate insurance?